Frequently Asked Questions
Everything you need to know about your comfort and home style.
What are your delivery options?
We offer several delivery options including Full-Service Delivery with professional assembly, Doorstep Delivery for a contact-free experience, and free in-store pickup at any of our showroom locations.
What is your return policy for furniture?
We offer a 5-day return period and a 30-day exchange window for most furniture items. Items must be in original condition, and a restocking fee may apply to certain returns.
Do you offer financing for large purchases?
Yes, we provide several flexible financing options through our Slumberland Advantage Credit Card, including special interest-free periods for qualified buyers to help you furnish your home now and pay over time.
How can I track my delivery status?
Once your order is scheduled, you can use our 'Track My Delivery' tool on our website. On the day of delivery, you will receive a real-time GPS tracking link to see exactly where your driver is.
What is the Total Satisfaction Guarantee on mattresses?
To ensure you get the best sleep, we offer a 365-night mattress comfort guarantee. If you are not satisfied with your mattress after a 30-day adjustment period, you can exchange it for a different model.
Do you provide old furniture removal?
Yes, when you select our Full-Service Delivery, we can remove your old mattress and box spring for a small fee. Please note that we cannot remove old upholstered furniture or case goods.